NOTE: If you are in danger or receive threatening e-mail, contact law enforcement and an attorney immediately, as well as taking other precautions to protect yourself.
Although "abuse" has become a commonly used address to report spam (i.e. email@example.com), this page refers to harassing messages, usually sent individually or to small groups, but I suppose someone could send a mass e-mail that is harassing, threatening, etc.
The type of messages could range from harmless (but annoying or harassing) to dangerous.
The message could be from:
Steps to take:
- Someone you know (but headers forged so as to disguise)
- Someone you know (but with no disguise)
- Appears to be someone you know (but someone else, you may or may not know, has forged the return address to be the person you thought it was from)
- Someone you don't know (forged or unforged)
- Contact law enforcement, an attorney, and take precautions.
- Follow the remaining instructions if law enforcement or your attorney advises you to do so.
- Save the message
- Use tools and info on the anti-spam page to trace the ISP used to send the message.
- If you complain to the ISP, they may warn or terminate the account.
- You may have to contact an attorney or law enforcement in order to compel the ISP to release the name of the account holder.
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